Relax in the lounge or get cash if your flight is delayed
With NITO Travel Insurance comes several benefits. - This is almost too good to be true, says Felix Erik Kellner.
SmartDelay+ is included in NITO Travel Insurance. This means that if the flight you are waiting for is more than an hour late, you can get lounge access. Here you can eat and drink, relax while you wait. If there is no lounge at the airport, 40 Euro will be credited to your account.
- It's not that I hope the flight is delayed, but if it is, this offer makes the travel experience better, says Felix Erik Kellner. He is one of the people at NITO's insurance center you can talk to if you are going to buy insurance.
This benefits everyone with NITO Travel Insurance, and there are many of them. Kellner emphasizes that the offer applies to "the entire travel party", at least up to five people. In other words, not necessarily just family.
- Make it a routine to register everyone you travel with at the same time as you book the flight, Kellner urges. For the scheme to apply, you must be registered in advance on SmartDelay+'s website.
- When you have registered the trip in advance, everything will be automatic. There will be a message to you that now you can go to the lounge, you will get a Lounge Key, he explains.
- If the airport does not have a lounge, you will receive 40 Euro via PayPal, he emphasizes.
Safer travel with NITO Travel Insurance
NITO Travel Insurance is a year-round travel insurance that covers more than a regular travel insurance does. It includes Tryg's best terms and applies to all trips of up to 90 days – including short trips to the convenience store or when walking the dog.
The insurance has an unlimited sum insured for luggage, with coverage of up to NOK 40,000 per item. It also provides unlimited coverage in the event of illness during travel, repatriation and cancellation. In the event of travel delays of more than five hours, you can also receive compensation for unused hotel accommodation, prepaid events and rental car. NB! Remember that the travel insurance must be valid before you buy your trip.
Does NITO Travel Insurance also have AirHelp?
AirHelp is not a direct part of NITO Travel Insurance, but is offered through the SmartDelay+ solution. The service helps you get compensation you are entitled to from the airline if your flight is cancelled or delayed for more than three hours.
- AirHelp takes care of this and the money comes to your account. Of course, you can do the job yourself, but more easily via AirHelp. They charge a service fee of 35% of the total compensation, Kellner explains.
If you want to use AirHelp, select it at the same time as you register the trip and your fellow travelers in connection with SmartDelay+. In the event of a delay or cancellation, AirHelp will then automatically submit the claim for you.
Important about SmartDelay+
- Access the lounge at the airport if your flight is delayed. If there is no lounge at the airport, you can get 40 Euro
- The flight must be delayed by at least one hour
- You/everyone in your party must be registered with SmartDelay+ at least 24 hours before departure (up to five people)
- The flight itself must be registered by the airline in FlightStats (all scheduled flights are generally registered here, including some charter flights, but exceptions occur)
- You do not need to have an existing PayPal account. In the event of a payout, an email will be sent to you with a link to PayPal to register and create an account. Your PayPal account will need to be linked to the email address you used to register your flight
Important about AirHelp
If your flight is delayed for more than three hours or is cancelled, you are entitled to compensation from the airline. AirHelp can contact the company and make sure this happens. The service is selected at the same time as you enter your name for SmartDelay+.
AirHelp fee: 35 percent of the compensation payment for customers arriving via SmartDelay+
Register SmartDelay+ and more information
To register your trips, you need a code, it can be found here.
Don't have travel insurance yet? Buy it now!
Know what you are entitled to
- If you do not know what you are entitled to, you will not be able to take advantage of the benefits, this applies regardless of what kind of insurance you have. If you want a review of your insurance needs, please contact us at NITO's insurance centre, says Kellner.
Also remember your travel card for the trip
Kellner also reminds you that you can download a travel card on My page at Tryg. The card shows the agreement number and phone number of where you can contact if you need help.
- Please note that if you have purchased the travel insurance after you have purchased the trip, the insurance applies to the entire trip, but that the cancellation insurance does not apply to this trip, he says.
NITO Travel Insurance applies to trips of up to 90 days, and worldwide, with the exception of where the Ministry of Foreign Affairs does not have travel warnings for.