Build stronger IT skills with ITIL® 4
Build internationally recognized IT expertise with ITIL® 4. Flexible online courses provide certifications and practical knowledge for IT professionals.
Why ITIL® is important
ITIL® is the world's most recognized framework for IT Service Management (ITSM) – and the key to stable, efficient and user-friendly IT services. ITIL® 4 provides a common framework that shows how people, processes and technology should interact to create value and continuous improvement.
The framework is used globally, from IT operations and support to development environments and management, helping organizations deliver services that support business goals. For you as a professional, ITIL® competence means better overall understanding, more effective collaboration, and internationally recognized certifications that strengthen your career.
NITO offers ITIL® courses at different levels
- ITIL® 4 Foundation: The basic course that gives you a holistic understanding of how IT creates value in organizations.
- ITIL® 4 Practitioner: Incident Management: Learn how IT services are developed, delivered, and continuously improved.
- ITIL® 4 Specialist: Create, Deliver and Support (CDS): Explore how Agile, Lean and DevOps can be combined for faster and more flexible IT delivery.
- ITIL® 4 Specialist: High-Velocity IT (WHITE): Gain practical skills in managing IT incidents effectively and reducing downtime.
The courses are offered as flexible online courses with 12 months access and end with an internationally recognized certification from PeopleCert upon passing the exam. ® The courses are delivered through CIMPLE, an approved PeopleCert partner for ITIL® courses.