- The bank benefits give me security in everyday life

For many years as a NITO member, Tommy Sarnes has enjoyed the membership benefits of the bank

When Tommy Sarnes joined NITO 30 years ago, it was the sense of community and security that was the most important reason. He hadn't thought much about the fact that membership would also give him valuable banking benefits for much of his life. 

Today, he has a mortgage, a motorhome loan and a pension account through NITO's agreement with Nordea. But it is not primarily the good conditions that he highlights when describing what the membership benefit has meant to him.

- For me, it is at least as much about the security of having someone to ask. It's good to know that I can get advice when I'm faced with important financial choices," he says.

Tommy has been a NITO member for three decades, of which ten years as the main union representative. Over the years, he has seen how membership provides value in many areas, including outside working life.

- When you become a member of NITO, you automatically qualify as a Premium customer in Nordea. It provides several benefits that many members may not be aware of," he says.

When financial choices become easier

Life consists of many small and large financial decisions. Some are about mortgages and savings. Others are about how the family should be best equipped if something unforeseen should happen.

For Tommy, the personal advice has been one of the biggest advantages of the bank agreement.

As a NITO member, you can book free counselling with special advisers at Nordea. Here you can get help with everything from loans, savings and pensions to legal issues such as wills, marriage settlements and power of attorney for the future.

- You can contact the advisor about anything that has to do with finances. It is easy to book an appointment, and you choose what you want to talk about. I have received a lot of good advice and useful tips through these conversations.

Important decisions before the need arises

One of the conversations was about a power of attorney for the future - a document many people put off thinking about.

A power of attorney for the future makes it possible to decide who can look after your interests if one day you are no longer able to do so yourself. This can apply to everything from finances and housing to contact with public bodies.

For Tommy, it was valuable to get help to understand which choices were right for him.

- It is not always easy to know where to start with such things. Then it has been very useful to get good guidance and concrete advice.

More than good loan terms

Through his membership, Tommy has made use of several of the bank's services. He has a mortgage and motorhome loan with good terms, his own pension account and access to advisors who know his situation.

It is the combination of competitive conditions and personal follow-up that makes him happy.

"I have found Nordea's advisers to be professional, approachable and good at explaining things in an understandable way. This makes it easier to make good choices.

Security in a digital everyday life

Digital solutions have also become an important part of everyday life. Tommy describes the mobile bank as simple and clear, but emphasizes that the most important thing is to know that the help is available when he needs it.

At a time when many people are worried about digital fraud, it is perceived as extra reassuring to have someone to contact if something seems uncertain.

- Mobile banking is simple and convenient, but perhaps the most important thing is the security of knowing that I can ask if there is anything I am wondering about.

A membership benefit that lasts a lifetime

As the main union representative, Tommy was concerned that the membership benefits should be relevant and give the members real value. The bank agreement is an advantage he believes more people should be aware of.

- Many people may only think of good loan terms when they hear about the bank benefits. Of course, this is important, but for me, the good service and advice have been at least as valuable.

After 30 years as a member, the conclusion is simple.

- This is a member benefit that actually matters. You get good help, good follow-up and services that make it easier to make wise choices for your own finances, both now and in the future.

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